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EST. 2019 • US & UK

STR operations for property managers and Airbnb hosts

You own it. We run it. We run your STR — guest comms, dynamic pricing, listing optimization, and damage recovery — while you keep your accounts, brand, and reviews.

Properties

40+

Global Markets

9

Established

2019

Guest Coverage

24/7

The Challenge

Scaling often means losing control.

Growing an STR business typically breaks at the operations layer. Traditional management companies insist on full control, taking your accounts and reviews with them. Alternatively, unreliable VAs leave gaps in your guest experience when you need them most.

The StayK Way

The co-host framework built for owners.

We built the ‘Third Option.’ StayK acts as your elite operational partner, running 24/7 guest communications and listing optimization while you retain 100% ownership of your accounts, listings, and reputation. Scale without sacrificing the brand you’ve built.

Guest Operations

We provide 24/7 guest coverage with a sub-15 minute average response time. From initial inquiries to mid-stay support, we handle every interaction with hospitality-grade precision.

The Three Pillars

The Co-Host Excellence Framework

Revenue Operations

Strategic dynamic pricing tuned weekly using tools like PriceLabs. We meticulously optimize listings to secure top-tier organic search rankings and peak profitability.

Property Operations

Comprehensive management of ground vendors and maintenance. We oversee property readiness, coordinate cleanings, and handle streamlined damage recovery protocols.

Account Ownership

Guest Coverage

Revenue Management

Brand & Reviews

Management Fee

Better ops than a VA, more control than a PM

StayK

You keep all accounts

24/7 Professional

Weekly custom tuning

Stay yours forever

Flat 10% Net

The Third Option

Generic VAs

You keep all accounts

Unreliable coverage

Basic / Static

Stay yours

Variable Hourly

Big PM / Vacasa

They take your login

Corporate call center

Monthly updates

Locked to provider

25-35% of Gross

StayK gives you the systems of a major management firm while you retain 100% ownership of your accounts, brand, and reviews.

Day 1

Discovery call to align goals and property vision.

14 Days to Freedom

ONBOARDING

Days 2–3

Owner intake and property details documentation.

Days 4–8

Channel setup and listing optimization for max reach.

Days 9–10

Custom dynamic pricing strategy implementation.

Day 14

Full operational handoff to our guest operations team.

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A NOTE FROM OUR FOUNDER

Most STR support businesses are run by people who've never managed a property. StayK was built from the inside out — by an operator who knows the late-night damage claims, the mid-stay disputes, the channel-syncing chaos, and the small details that separate a 4-star review from a 5-star one.

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That's why StayK doesn't outsource operations. We run them. We've been there — and we built the company we wished existed when we were inside the industry.

Kristel Dominique Trazo
Image by Artem Beliaikin
You own it. We run it. Premium operational support for property managers and hosts.
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