YOU OWN IT. WE RUN IT.
STR operations for property managers and
Airbnb hosts in the US and UK.
We run your STR — guest comms, dynamic pricing, listing optimization, and damage recovery —
while you keep your accounts, brand, and reviews. Since 2019, across 40+ properties.
Trusted by operators in Texas, Georgia, Illinois, California, and the UK.
properties under operation
40+
8 US states + UK
coverage area
operating in STR
Since 2019
24/7
guest response coverage
THE PROBLEM
Growing an STR business breaks at the operations layer.
Most Airbnb hosts and property managers hit the same wall. Guest messages flood in at 11pm. Pricing needs constant tuning. Cleaners ghost on Saturdays. Damage claims pile up. A guest complains about the towels at midnight.
You can hire a freelance VA — and lose a month training them before they quit. You can hand the business to Vacasa — and watch them take over your accounts, brand, and guest reviews. Or you can run yourself into the ground trying to do it all.
StayK Rentals is the third option. We run the operation — using our co-host framework. Your accounts stay yours. Your brand stays yours. Your reviews stay yours. We just make sure everything runs.
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WHAT WE RUN
Three operational pillars. Built for STR.
Guest Operations
24/7 guest communications across Airbnb, VRBO, Booking.com, and direct channels. Average first response under 15 minutes.
Revenue Operations
Dynamic pricing, listing optimization across all channels, and calendar sync — tuned weekly, not "set and forget."
Property Operations
Cleaner coordination, inspection scheduling, vendor management, and damage claims handled by a team with Airbnb Case Manager experience.
HOW WE'RE DIFFERENT
Not a VA. Not a takeover.
STR operations done right.
STR specialization
You Keep your accounts
24/7 Coverage
Claims Handling
Pricing model
Onboarding speed
Operational ownership
Generic VAs
Generalist labor
Yes
No
Yes, but needs training
$5–10/hr untrained
Weeks of training
None
Vacasa / Local PM
Mixed portfolio
No — they take over
Business Hours
Sometimes
20–35% takeover
30–60 days
Full takeover
StayK Rentals
Built only for STR
Yes — always
24/7 around the clock
Airbnb Case Manager experience
Flat 10% management
5–14 days
You own it. We run it.
Built inside a real operation. 40+ properties since 2019.
OWNER STORIES
Verified reviews from real owners on Google.
How onboarding works
THE PROCESS
Most operators are live in 14 days. Some in 5.
01
DAY 01
Discovery call
30-minute call to understand your property, your goals, and how you like things run. We learn how you communicate, your preferences, and what's worked or failed before.
02
DAYS 2-3
Property intake
You fill out a short property form. House rules, access details, amenities, vendor contacts, and quirks we should know about. This becomes our operational playbook for your STR.
03
DAYS 4-8
Setup & optimization
We create or optimize your listing, handle admin, and find trusted local vendors — cleaners, handymen, inspectors. If you already have a team, we onboard them. If not, we hand-pick them for you (or with you, if you prefer to be involved).
04
DAYS 9-10
Pricing & alignment
We align on pricing strategy together. You see performance, review numbers, and stay involved in revenue decisions — not out of the loop.
05
DAY 14
Full handoff
You step back from day-to-day operations. We run guest comms, pricing tuning, vendor coordination, and reporting. You stay in control of your accounts and your business.
Built by an operator, not an outsourcer.
THE FOUNDER
StayK Rentals was founded by a former Airbnb Case Manager who spent years inside US property management companies before building StayK in 2019.
Most STR support businesses are run by people who've never managed a property. StayK was built from the inside out — by an operator who knows the late-night damage claims, the mid-stay disputes, the channel-syncing chaos, and the small details that separate a 4-star review from a 5-star one.
That's why StayK doesn't outsource operations. We run them. We've been there — and we built the company we wished existed when we were inside the industry.